My thoughts on Nokia’s N97 superphone
Ok, so just like most mortals I haven’t seen this phone, but I’ve looked at the torrent of reviews and other people’s thoughts and had some of my own. So here they are. First up, Scoble loves the hell out of this phone, says that it is hands down better than the iPhone. WSJ, at least in the free bits, is more clinical in its evaluation. Gizmodo was ok with it, too.
Now it’s true it’s got video which the iPhone doesn’t have and a 5 megapixel camera which doesn’t suck (unlike the iPhone’s 2mp, which kinda does, although in more reasonable conditions it pulls out an ok shot). If that’s your priority, well then, the N97’s your phone. But moving on.
First up, it’s 30% thicker than the iPhone. This thing looks chunky, see for yourself. To become a mainstream device - and make no mistake, smartphones need to be mainstream now to compete - getting the developers to build the apps to create lockin and mindshare around your phone means market and mindshare is a must. I don’t think most of the mainstream world wants chunky phones - this includes you G1. Early sales are good, but long term? I have strong doubts.
Second of all, it’s a slide out phone with a wide qwerty keyboard. It seems like phone companies love this, but do people? This sort of thing restricts you to easy typing only with two hands (you can’t one hand a landscape keyboard) which is weak. Second it seems like there’s no option for a soft keyboard in portrait mode - none of the reviews say this, but none of them mention of soft keyboard at all, so I jumped to conclusions. This is similar to the G1 and is weak. I like typing in portrait mode - it makes one hand operation easy.
Third of all, it seems that it doesn’t actually have apps, but it has widgets. Not a lot of explanation goes into this, but it sounds to me like these widgets are web based and we already went through why web based apps are no substitute for actual native apps. It is surprising to me that Nokia would go live with this as their app solution at a time where everyone is building app stores and trying to woo developers into their clutches. At first blush it makes me seem like they are a bit out of touch.
Fourth of all, this is a touchified version of their Symbian OS. I’m not making any big proclamations, but it seems to me that all the existing OS’s are not fit for mainstream adoption. If the interface had been good something would have clicked by now, unfortunately, no existing smartphone has come close to the mainstream. So putting on a touch screen and running with a slightly modified version of your old OS isn’t likely to be a winning strategy. It didn’t work for the Blackberry Storm and their OS was closest to real consumer adoption. I’m just saying, competitors need to step it up.
Here’s what I think. I think the N97 suffers from checklist-itis. It will look great on paper, hey man, it’s got video and the camera, it’s got crazy memory (32GB + external!), it can copy and paste and you can replace the batteries! Gosh! But you know what? The N96 had just about all that, too. People want a great user experience now and so far nothing but the iPhone is really satisfying that crave (for most people). In my opinion right now the competitors are the iPhone and its closest runner up is RIM pushing out classic BB’s with the hard keyboard in portrait mode. At this point that’s what people want, until something else like those come out or something genuinely new hits the scenes, there might be a big entry but long term fizzle is in the future. Landscape sliders? Pfah. That’s so mid-2000’s.








